Grievance Officer
Devang C V, Chief Operating Officer, Txtudio Coretech Private Limited.
The Grievance Officer handles complaints about personal data and about content on txtudio.com, Snaptiqz and Workeron.
Contact
- Email: grievance@txtudio.com
- Post: First Floor, 69/1016, Manath Kandi Building, PM Kutty Road, East Nadakkave, Kozhikode, Kerala 673006, India
- Phone: +91 98469 55605, Mon–Sat, 09:00–18:00 IST
What to include
Your name and contact details, the website or product your complaint is about, what happened, and what you would like us to do. If your complaint is about specific content, include the link to it.
Response timelines
- Acknowledgement: within 24 hours of receiving your complaint.
- Resolution: within 15 days of receiving it.
- Content that exposes a person’s private area, shows them in full or partial nudity or in a sexual act, or impersonates them: we act to remove or disable access within 24 hours of the complaint.
If we need more information from you, we will ask within the acknowledgement.
If you are not satisfied
For complaints about personal data, you can escalate to the Data Protection Board of India once you have exhausted this process.